Shipping Policy
At artwepaint.com, we’re proud to offer hand-painted, made-to-order artworks shipped safely to art lovers around the world. Here's everything you need to know about how your painting arrives:
Processing Time
Standard Creation Time:7–15 days.(Each piece is 100% hand-painted by professional artists. Time may vary slightly depending on complexity or customization.)
Shipping Time
1.Estimated Delivery: 7–15 days(FedEx, DHL, or UPS.)
2.Free Worldwide Shipping.(No hidden charges)
Shipping Options - Packaging
Depending on your chosen format, your painting will be packed with utmost care:
1.Rolled Canvas (Unframed/Not Stretched):
Safely rolled in a reinforced protective tube—ideal for international delivery and later framing or stretching at your location. Includes a 2–5 inch white border for easy mounting.
2.Stretched Canvas (Ready to Hang):
Mounted on a wooden inner frame and shipped in a protective wooden crate to prevent any damage.
3.Framed Artwork (Optional):
Available in premium black, white, or gold-tone frames, securely packaged in custom wooden crates for added safety during transit.
Order Confirmation & Approval
Before shipping, we will send you photos and videos of your actual artwork for final approval.We only ship once you confirm you’re 100% satisfied with the result.
Customs Duties & Taxes
1.United States & Most Regions: No import duties apply.
2.Other Countries: You may be subject to local import taxes (typically 5%–25%), depending on your country’s regulations. These are the buyer’s responsibility.
3.If required, we’ll assist you with customs documents and communication.
Delivery Coverage
We ship worldwide to all countries served by our partner couriers.
If you live in a remote region or have specific delivery needs (e.g., gifting or surprise delivery), feel free to contact us—we’ll find the best solution for you.
Multiple Items & Gifting
1.Ordering more than one painting? We’ll aim to ship them together, where possible.
2.Want to ship to a different country or recipient (e.g., a gift)? Just let us know during checkout or via message.
Insurance & Guarantee
Fully Insured Shipping(Every shipment is insured against loss or damage.)
Satisfaction Guaranteed
We guarantee you will see your actual artwork before shipping and can request adjustments if needed.
If you have any questions about shipping, delivery times, or special requirements, contact us anytime—we’re here to help. Email:info@artwepaint.com